Dynamics 365 A.I. – Customer Insights and Relationship Insights

Microsoft recently announced new artificial intelligence (AI) solutions for Dynamics 365 customer service functionality. With rapid change in the consumer technology space, artificial intelligence capabilities like machine learning are becoming a competitive differentiator in enterprise IT. There is an increasing demand for intelligent data insights across departments and lines of business, especially when it comes […]

Dynamics 365 2018 Repackage – Simplified Purchasing Experience

ynamics 365 will be re-positioned Spring 2018 to help both SMB customers and Enterprise customers with simplified processes for procuring and launching Dynamics 365, according to Microsoft. In order to simplify the Dynamics 365 offering and improve ease of selection, Microsoft will offer D365 as a single collection of applications, including marketing, sales, service, finance, […]

Transform to Digital at your Own Pace

The traditional Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) market has been completely transformed by the maturation of cloud computing, but that doesn’t mean ERP and CRM software and service providers have jump into building a cloud practice with both feet. Dynamics 365 is the next evolution of Microsoft’s ERP in everything from […]

Seamless Commerce & Omni Channel Excellence with Microsoft Dynamics 365